Terms of service
Terms of Service
Last Updated: May 20, 2026
Welcome to Root & Sprout. This website is operated by KIAYA LASHAY LLC. By visiting our website or purchasing products from our store, you agree to the following Terms of Service.
Please read these terms carefully before placing an order.
Business Information
Store Name: Root & Sprout
Company Name: KIAYA LASHAY LLC
Address: 609 Barnes Mill Rd, Richmond, KY 40475, United States
Email: corneliadilsaver411@hotmail.com
Phone: +1 606-370-9648
Products
Root & Sprout sells vegetable seeds, garden seeds, and related gardening products. We make reasonable efforts to display product names, descriptions, images, prices, and availability accurately.
However, product images may vary slightly from the actual item due to lighting, screen settings, packaging updates, or natural product differences.
Seed and Growing Disclaimer
Seeds are natural agricultural products. Germination and plant growth can be affected by many factors, including soil quality, watering, sunlight, temperature, planting depth, storage conditions, climate, pests, and local growing environment.
For this reason, Root & Sprout does not guarantee specific germination rates, harvest results, plant size, yield, or growing success, unless required by law.
Any planting or gardening information provided on our website is for general informational purposes only.
Orders and Payment
By placing an order, you agree that all information provided is accurate, complete, and current. This includes your name, billing address, shipping address, email address, phone number, and payment information.
All prices are listed in U.S. dollars unless otherwise stated. Prices, discounts, promotions, and product availability may change without notice.
Payments are processed through secure third-party payment providers. Root & Sprout does not store full credit card numbers or full payment card details on our website.
We reserve the right to cancel or refuse any order if there is suspected fraud, incorrect pricing, inventory issues, payment problems, shipping restrictions, or inaccurate customer information.
Shipping and Delivery
Orders are processed and shipped according to our Shipping & Delivery Policy. Delivery times are estimates only and are not guaranteed.
Because seeds and plant-related products may be subject to agricultural rules or regional restrictions, some products may not be available for shipment to certain locations. If we cannot ship an item to your address, we may cancel and refund the affected item.
Customers are responsible for providing a correct and complete shipping address at checkout.
Returns, Refunds, and Cancellations
Returns, refunds, and cancellations are handled according to our Return & Refund Policy and Cancellation Policy.
Because seed products can be affected by opening, planting, storage, contamination, and growing conditions, opened or planted seed packets are generally not eligible for return.
Please review our policies before placing an order.
Customer Responsibilities
By purchasing from Root & Sprout, you agree to:
- Provide accurate order and contact information
- Review product details before purchasing
- Follow proper storage and planting instructions
- Check whether seeds are allowed in your local area
- Contact us promptly if there is an issue with your order
We are not responsible for problems caused by incorrect shipping information, improper storage, improper planting, local restrictions, or environmental growing conditions.
Website Use
You agree not to misuse our website, attempt unauthorized access, interfere with website security, submit false information, copy website content without permission, or use our website for unlawful purposes.
We may suspend or refuse service if we believe a customer is violating these Terms of Service or using our website improperly.
Intellectual Property
All content on this website, including text, product descriptions, logos, images, graphics, page layout, and design elements, belongs to Root & Sprout, KIAYA LASHAY LLC, or our content providers.
You may not copy, reproduce, distribute, or use our website content without written permission.
Limitation of Liability
To the fullest extent permitted by law, Root & Sprout and KIAYA LASHAY LLC are not responsible for indirect, incidental, special, or consequential damages related to website use, product use, planting results, shipping delays, carrier issues, or circumstances outside our control.
Changes to These Terms
We may update these Terms of Service from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of our website after changes are posted means you accept the updated terms.
Contact Information
If you have questions about these Terms of Service, please contact us:
Root & Sprout
Operated by KIAYA LASHAY LLC
609 Barnes Mill Rd, Richmond, KY 40475, United States
Email: corneliadilsaver411@hotmail.com
Phone: +1 606-370-9648